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> **Subject: Re: Case 198847 - Final Response and Case Closure**
> Hi Norleen and the SAP Support Team,
> While we are disappointed that a fix for SP4 could not be provided, we are glad to hear that this has been officially confirmed as a defect and that a resolution is planned for SP5 and BI 2025.
> We will track the progress via **SAP Note #3747785** and plan our upgrade strategy accordingly to ensure a stable environment for our upcoming Asia roll-out.
> Thank you for your support and for taking our business impact seriously throughout this process.
> Best regards,
> **Yongshik Kim**